What Happens If My Checked Bag Gets Lost?

If luggage is delayed, passengers should file a claim with the airline. Passengers are entitled to reimbursement for essential items. If luggage is lost, passengers may be entitled to compensation. Time limits apply for making claims for delayed or lost luggage.

What happens if my checked bag gets lost?

You are entitled to reimbursement if your luggage is misplaced, damaged, or arrives at the airport late. The airline may also compensate you for replacement and 'emergency' purchases. You can only make claims for emergency purchases made while you are without your luggage if it is delayed.

This entitlement to reimbursement encompasses package and business travel, as well as any instances in which the airline is responsible for problems involving your luggage while you are traveling. Package travelers may also be eligible for a discount for each day they are inconvenienced through baggage issues.